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What's Going on with the Airline Cycles Community?

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3 days ago
AirLine Cycles

Tomorrow, Saturday, May 27th, the East Hampton Village Center will be hosting another Summer Stroll! There will be special events, sales, or guest artists at many of the shops, a food truck down near Little Fish Gallery & Gift, and delicious beverages (as always at ECO Coffee House and at Dexter's Tunes Tales & Ales. Stop on down and see what the Historic East Hampton Village Center has to offer!

AirLine will be open 10-4 as usual, with some great deals on bikes and gear!
... See MoreSee Less

Tomorrow, Saturday, May 27th, the East Hampton Village Center will be hosting another Summer Stroll!  There will be special events, sales, or guest artists at many of the shops, a food truck down near Little Fish Gallery & Gift, and delicious beverages (as always at ECO Coffee House and at Dexters Tunes Tales & Ales.  Stop on down and see what the Historic East Hampton Village Center has to offer!

AirLine will be open 10-4 as usual, with some great deals on bikes and gear!

Comment on Facebook

And…..

Waffles and ice cream in the Old Bank parking lot.

We’re so excited for today!

Jalapeño Poppers from Kraftwich parked in the center

6 days ago
AirLine Cycles

A tale of two ebike companies: We have two ebikes in for warranty work at the moment.

Based on our emailed warranty report, one company sent us a new controller, and then a new set of brake levers, and a month later, the problem is still going on, and we are waiting for more parts in this drawn out guessing game.

For the other bike, the head of customer support for that brand called us the same day we reported the problem, had us check a few quick things, immediately shipped the part we needed, and within three days the bike was perfect.

Buying an ebike is no small investment, so please, look past the ENDLESS facebook advertisements, and buy a bike from a company with a great customer service and support structure in place, which actually stands behind their products and the shops which sell them.

We are proud to carry Denago ebikes (www.denago.com), and are wildly impressed with both the bikes and the OUTSTANDING service they provide. They have been a pleasure to work with from day one, and continue to provide the best customer service we have ever seen in the bike industry. Please stop in and see these great bikes, take a test ride, or read the glowing reviews online.
... See MoreSee Less

A tale of two ebike companies: We have two ebikes in for warranty work at the moment. 

Based on our emailed warranty report, one company sent us a new controller, and then a new set of brake levers, and a month later, the problem is still going on, and we are waiting for more parts in this drawn out guessing game.    

For the other bike, the head of customer support for that brand called us the same day we reported the problem, had us check a few quick things, immediately shipped the part we needed, and within three days the bike was perfect.

Buying an ebike is no small investment, so please, look past the ENDLESS facebook advertisements, and buy a bike from a company with a great customer service and support structure in place, which actually stands behind their products and the shops which sell them.   

We are proud to carry Denago ebikes (www.denago.com), and are wildly impressed with both the bikes and the OUTSTANDING service they provide. They have been a pleasure to work with from day one, and continue to provide the best customer service we have ever seen in the bike industry.  Please stop in and see these great bikes, take a test ride, or read the glowing reviews online.

Comment on Facebook

I love my new Denago!!! Awesome bike!

Bethany Zorba Morris so glad you're loving it Beth! Every week these guys do something else to reset the bar for how great a company can be...

Thanks for the nice words!

I love my Denago too! It's super fun and fast 🔥🔥

Thanks for sharing!

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Upcoming Events

Jun
1
Thu
6:00 pm Thursday Night Gravel Ride
Thursday Night Gravel Ride
Jun 1 @ 6:00 pm – 9:00 pm
Thursday Night Gravel Rides will be a weekly event, weather permitting. All rides happen when there is sufficient daylight with good trail conditions. We will typically have a single ride of about 12 miles. You’ll[...]
6:15 pm Thursday Night Mountain Bike Ride
Thursday Night Mountain Bike Ride
Jun 1 @ 6:15 pm – 9:15 pm
Rides alternate between leaving from AirLine Cycles and Hurd State Park. All rides happen when there is sufficient daylight with good trail conditions. Check Facebook or call the shop for ride details! We typically split[...]
Jun
8
Thu
6:00 pm Thursday Night Gravel Ride
Thursday Night Gravel Ride
Jun 8 @ 6:00 pm – 9:00 pm
Thursday Night Gravel Rides will be a weekly event, weather permitting. All rides happen when there is sufficient daylight with good trail conditions. We will typically have a single ride of about 12 miles. You’ll[...]
6:15 pm Thursday Night Mountain Bike Ride
Thursday Night Mountain Bike Ride
Jun 8 @ 6:15 pm – 9:15 pm
Rides alternate between leaving from AirLine Cycles and Hurd State Park. All rides happen when there is sufficient daylight with good trail conditions. Check Facebook or call the shop for ride details! We typically split[...]
Jun
15
Thu
6:00 pm Thursday Night Gravel Ride
Thursday Night Gravel Ride
Jun 15 @ 6:00 pm – 9:00 pm
Thursday Night Gravel Rides will be a weekly event, weather permitting. All rides happen when there is sufficient daylight with good trail conditions. We will typically have a single ride of about 12 miles. You’ll[...]

AirLine Cycles strives to be the ultimate family friendly neighborhood bike shop… but that doesn’t mean we don’t race!  

We are proud to sponsor the Stage 1 Cycling Team (which started at the first shop Brian worked in 25+ years ago), and on any given weekend we have racers tearing it up on the road, cyclocross, mountain bike, or fat bike race courses, and even the Eastern States Cup Enduro races. Our racers range from 6 to 60+, and compete in all categories from first timers right up through national level contenders!

Our team is focused on fun… but it is amazing how much having fun puts us up on the podium!

Check out the STAGE 1 Cycling & Muddy Mayhem Junior Team Facebook Pages to see what it is all about!  Please take a look, Like and Follow us! We appreciate the support!

Who Rides What

Here's what some of the AirLine Cycles crew is riding this season

 

Between Giant, Liv, Norco, Cannondale, and Aventon, AirLine Cycles offers hundreds of different bicycle options; rather than scrolling through endless drop-down menus, stop by or give AirLine Cycles a call, and let our friendly staff help you decide what style bike is right for you! While many of our customers choose a great hybrid or gravel bike for cruising the AirLine Trail, here’s what some of the AirLine Cycles crew is riding this season:

Brian – Owner

“I’m mostly a mountain biker, and I LOVE riding the smooth flowing trails at Hurd State Park. I don’t do big drops or jumps (ever since my RedBull contract expired), but I love the big travel and control of my Norco Sight full suspension bikes. I also added a Norco Bigfoot fatbike to my stable, and really enjoyed getting out in the snow in the winter. My Giant TCX cyclocross bike is the perfect training tool for long AIrLine Trail gravel rides, and for CX racing in the fall.”

Jerett – Ace Mechanic

Jarrett rides the more aggressive trails in the area, and takes a few trips to downhill mountain bike parks in when he’s not turning wrenches. He’s loving his Giant Trance 2! It’s big enough travel for aggressive trails and drops, but still climbs really well! When he’s not on the Trance, his Giant TCX Advance SX carbon cyclocross bike is perfect for long gravel rides and even some road rides.

Kate – Licensed Massage Therapist and Casual Weekend Cruiser

Kate loves her Giant Roam 2 hybrid for cruising on the AirLine Trail. She test rode the Liv Rove, the women’s specific version of the Roam, as well, but actually found the geometry of the Roam to be a better fit. When asked what she liked best about her Roam, she said “The colors! It’s blue and yellow! I do love that bike though – very comfortable bike to ride, and I don’t fall off it as much as other bikes.” (You don’t need to be an expert or a pro racer at AirLine Cycles… we just love talking bikes to any kind of rider!)

Rob Stiles – STAGE 1/AirLine Cycling Club President

I love to ride and race in a variety of disciplines, events, and conditions, and Giant has really delivered on all aspects. For mountain, I ride a 2018 Giant XTC Advanced 29 1 (hardtail) and a 2018 Anthem Advanced Pro 29 1 (dual suspension). For cyclocross and gravel, I ride a 2018 Giant TCX Advanced Pro 2. I still train on the road frequently throughout the season and I occasionally compete in road events. When I do, the 2017 Giant TCR Advanced Pro 1 is my bike of choice. Right out of the box, the TCR weighed in just below 16 lbs. It’s comfortable yet plenty stiff. Finally, I was a reluctant latecomer to the fat bike party, but that all changed this past winter when I picked up an aluminum Fat Back Rhino. It’s become my go-to winter training and trail rig. The Fat Back has really inspired me to choose and stick tougher and lines than ever before. So yes, I have a lot of bikes, and I love them all. What better way to have a mid-life crisis? Come on out and ride with the AirLine/STAGE 1 crew and see for yourself.

David – Web Guru from WebLight Media

“My old school Surly Pugsley fat bike keeps winters fun, and I loved trying out cyclocross racing on my Jamis Nova this past fall. And I’ve been test riding lots of bikes. I’m looking for a carbon fiber full suspension bike, probably the Giant Trance.

Apollo – Trail Dog

“Ruff!” Translation – If I could, I’d be shredding it on a Trance Advanced 0 – Neon Yellow and Green… I dream of big air and screaming runs with the Maestro suspension system and I’d just float down those big rock washouts with the 140mm of rear suspension travel. I’d also have better turning control with the shorter chainstays and a longer toptube during my off-trail bushwhacking. I could catch a lot of squirrels with a tight radius like that… lot’s of ’em…

Brooks Nablo – Muddy Mayhem youth team coach and Eastern States Cup juniors official

When he’s not coaching the Stage 1 Muddy Mayhem junior team or officiating at a Eastern States Cup enduro event, Brooks can generally be found enjoying the local mountain bike trails with his family and other members of the infamous Haddam Neck Red Pedal Gang. He’s ripping a Giant XTC singlespeed most of the time, though he is often found commuting or training on a sweet new Giant TCR Advanced KOM edition road bike. His older son Hudson, aka the Savage, is the youngest member of the Stage 1 team. Despite being only eight, this kid regularly keeps up with the adult group rides, and more often than not puts them to shame by easily clearing tough climbs and soaring over drops on his Giant Trance Junior full suspension rig. Mom Maggie is loving her new Liv Embolden 1, and appreciates that the smooth full suspension keeps her comfortable and in control while keeping up with her crazy family. Younger brother Charlie is also ripping it up on a 20″ full suspension Fluid 2.2FS from Norco and amazing us all with what a six year old can accomplish on a nice bike!

WHAT OUR CUSTOMERS SAY

Brian was very friendly and took care of our bicycles at a very reasonable price. He also completed them a day earlier than he predicted. Great addition to our town with much use on the Airline trail. Check out the bike shop, you won’t be disappointed!
Jeremy Beatty

Doesn’t get any better than Airline Cycles! Friendly service and top notch repair work. Short waits and fair bike shop prices!
Rob Sites

So happy to have found Airline Cycles. So close to my home, and Brian and George are incredibly helpful and friendly, not to mention highly skilled at what they do. Brian went above and beyond with me to get me AND my bike road-ready! Highly recommend!
Rondelle Fischmann

Huge shout out to Brian and Airline Cycles for the time, assistance, ordering, delivery, and exceptional customer service to make a birthday very special. Thanks, everything was perfect.
Jeannie-Todd Schoenberger

Our East Hampton location is conveniently located in downtown East Hampton CT near the head of Connecticut’s famous Airline Trail. We pride ourselves in our customer service and local riders know us as the go-to local bike shop in the local areas of East Hampton, Marlborough, Hebron, Colchester, Portland, Middletown, Glastonbury, East Haddam, Moodus, and Salem Connecticut.

Looking for more information? Please get in touch!

 

For Bicycle Parts, Accessories, Service, or Repair, please contact us at the numbers below.